Privacy Policy

Dear Visitors, Customers and Members,

313 İç Mimarlık ve Tasarım Sanayi A.Ş. as “Data Responsible” within the scope of our practices regarding the processing of your personal data and the Law on the Protection of Personal Data No. 6698 (“Law “). As (“Sanayi313”), we would like to inform you about your personal data we process.

In this text:

Visiting Sanayi313 store (“Store”) or Sanayi313 restaurant (“Restaurant”)and shopping from Store,

Being a member of our Loyalty Card program (“Loyalty Card Member”),

Visiting www.Sanayi313.com (“Site”), make purchases from the Site or sending of the shopping made by 3rd parties or subscribing to the Site  (“Site Member”),

Accepting general and personal campaign information via commercial communication channels,

Mutual communication through communication channels,

Contacting Sanayi313 regarding corporate sales processes and / or make purchases or sending you gifts, products etc. regarding corporate sales processes,

Participating in campaigns, contests, sweepstakes and other events organized by Sanayi313,

The text of illumination related to the use of your personal data is provided.

  1. YOUR PERSONAL DATA PROCESSED, COLLECTION METHOD, PROCESSING PURPOSES AND LEGAL BASIS

Store and Restaurant Visits

We process your security camera images in order to ensure the safety of you, Sanayi313 and its employees and other third parties against any act, crime or behavior that is contrary to the legislation that may occur in our store and restaurant , and to fulfill our information, documents and other related obligations against the judicial authorities. Store Shopping and After Sales Processes

 Shopping and After Sales Processes

Performing the shopping process, distinguishing the records of our records that we have created in our system from the records of other customers, ensuring that you can benefit from post-sales operational transactions (modification, exchange, return, product review etc.) without submitting an invoice / receipt and performing these operational transactions, ID (name and surname) and contact information (e-mail address, phone number) and shopping (shopping date, amount, shopping content, payment method and payment) in order to send the invoice / e-archive invoice to you and to deliver the products that are not available in our stores and deliver them directly to you. details),

Where necessary, your bank account information so that the refund can be made to your bank account,

In order to issue an invoice and in some cases, to make current account and reconciliation transactions, your identity, contact and invoice information, and if you are a taxpayer, some additional billing information (TR identity / tax number, personal company information),

In case you want to make your payment with a credit card, your credit card information (the credit card information is transferred to the payment institution without being recorded by us) in order to receive the payment.

If you want to make your payment by mail order, your name, surname, credit card information, phone number, product information, order amount, signature and ID face photo information,

is processed.

Loyalty Card Membership

To perform your Loyalty Card membership transactions, to be able to send your Loyalty Card to you, to fulfill our obligations in accordance with Loyalty Card programs, to benefit from your campaigns, to be able to determine which program you can be included in among Loyalty Card programs and whether you can provide qualifications for transition to another program, to be able to use membership points, to use the points earned by you, information that allows you to benefit from the campaigns related to Loyalty Card memberships such as identity (name and surname), membership number, contact (phone number, e-mail, address) and your shopping information (date, time, amount, shopping content, points you have earned).

Personalized campaigns, advantages, promotions, creation of advertisements, organizing campaigns, contests, sweepstakes and other events, segmentation, reporting, profiling, marketing and analysis studies, marketing information (date of birth, gender, province, district, county, etc.) for the purposes of advertising and marketing / communication activities (notifications on Site, pop-up display, personalized offers, customization of user screens, advertisement, search, survey etc.) demographic information, location information if location sharing is open, approaches to habits, favorites, behaviors, preferences, search actions within the Site and surveys / offers / campaigns,segments, past purchases, cookie records, cookie and advertising identifier / ID information and device ID, payment methods and preferences, communication preferences, shopping amount, payment channels, bank information on payment, device used related brand, model, technical feature and operating system information, operator information you use, questionnaire answers etc.),survey responses etc.),survey responses etc.),

is processed.

Web Site Usage and Shopping (Shopping as a member or without membership)

Performing the shopping process, preparing the order, packaging, preparing the shipment, shipping, updating the delivery information, delivering your order to you or if you want to receive your order from the stores, ensuring the proper delivery in the stores, distinguishing the records that you have created in our system from the records of other customers. , your identity (name and surname) and your contact information (e-mail address, phone number, address) and shopping ( shopping date, time, amount, shopping content, payment method and payment details),

In order to issue an invoice, if you are a taxpayer, you need your identity and billing information, and some additional billing information (TC identification number, tax number, personal company information),

If you want to make your payment by credit card, your credit card information is transferred to the payment institution without being recorded by us in order to receive the payment,

If products are sent to you by third parties via the Site, we process your name, surname, mobile phone and address information so that the order can be delivered to you.

In order to detect and fix technical / software errors and deficiencies encountered during your visit and use of the Site, your usage information of the Site,

is processed.

Site Membership

Identity (name and surname), contact (e-mail address, phone number) and password information for the purpose of ensuring the membership transactions, fulfilling the requirements of the membership agreement that we will conclude with you, to be able to login, to provide membership information,

When you want to shop on the Site as a member, your identity (name and surname) and contact (phone number, e-mail address, delivery and billing address information) in order to enable you to shop using your member information without having to enter information again in each shopping transaction,

As a member, in order to provide you with service to view your order history, your shopping information (date, time, amount, shopping content, payment details),

In order to benefit from special membership programs, to benefit from special opportunities and offers that will be created according to your shopping on our Store and Site, to earn points and to use these points, your shopping information from the Store and our Site, general or customized personalized campaigns, advantages, promotions, creation of advertisements, campaigns and other organizing events, performing segmentation, reporting, profiling, marketing and analysis, Advertising and marketing / communication activities of Sanayi313 on the site or other 3rd party environments (Notifications on the site, pop-up display, personalized offers, customization of user screens , advertising, search, survey, etc.), if location sharing is open on your mobile device, creating and delivering the closest and most appropriate offers to you, good user experience on the site for marketing purposes (date of birth, gender, province, district, demographic information, location information if location sharing is open, approaches to notifications / surveys / offers / campaigns within the site, habits, favorites, likes, behaviors, preferences, search actions, segments, past purchases, cookie records, cookie and advertising identifier / ID information and device ID, payment methods and preferences, shopping amount, payment channels, bank information on which payment is made, brand, model, technical and operating system information regarding the device used, operator information used, questionnaire responses etc.),

is processed.

Commercial Communication Processes

In case you give commercial communication permission / express consent, in general or customized personalized campaigns, advantages, promotions, advertisements, informations, marketing activities and commercial communication activities (SMS, e-mail, call, etc.) created within the scope of Loyalty Card or Site Membership. We process your identity (name and surname) and contact (phone number, e-mail address) for the purpose of communicating our surveys related to customer satisfaction related to our products and services, campaigns, contests, sweepstakes, invitations, opening and other events.

Corporate Sales Processes – Store and Restaurant

For the purpose of your corporate requests, we prepare your proposal, send it to you, send your products to you, contact us when necessary and for new order processes, contact (e-mail) , mobile phone), customer transaction (offer, order, shipping information), billing information and the institution information you work with. (The information to be processed regarding your order is given above in the section on store purchases.)

Sending gifts, products, etc. by you within the scope of corporate sales processes by 3rd parties. In this case, we process the name, surname, mobile phone, address and the institution you work with in order to deliver the order to you.

Legal Processes and Internal Activities

We process your identity, communication, shopping, invoice and transaction security (log records) information in order to fulfill our obligations arising from the legislation and to fulfill our other legal obligations to authorized and responsible public institutions and organizations.

In cases of disputes to arise, the use of all kinds of lawsuits, responses and appeals against official institutions and organizations such as courts, enforcement offices, arbitral tribunals, conducting negotiation and agreement processes regarding disputes, and in case you request information from us, internal control, internal control, and identity (name and surname), communication (phone number, e-mail address, address), shopping, invoice, camera views, transaction security (Loyalty Card membership, Site membership, Site shopping, log records regarding permission / explicit consent / contract approval within the scope of commercial communication) and your legal transaction information (correspondence and file information regarding dispute processes).

  1. PERSONAL DATA PROCESSED CAN BE TRANSFERRED TO WHO AND FOR WHICH PURPOSE

Your Personal Data

Information technologies, marketing / advertising / analysis activities, logistics services, payment services or consulting that requires expertise, etc. With the aim of obtaining product and service support on issues related to service providers of our company (call center, personal data collectors through devices, marketing / advertising / analysis service providers, database and server service providers, providers of Site usage, e-mail server service providers, e-invoice and e-archive invoice service providers, electronic messaging service providers, cargo and courier firms, card printing service providers, printing houses, warehouse service provider, bank and electronic payment institutions, Providing legal and financial consultancy services,

To those institutions, organizations and authorities whose information is requested from us in order to fulfill our legal obligations such as lawsuits and response rights, and to fulfill our legal obligations such as information, documents and other related liabilities against competent public institutions and organizations and judicial authorities,

With our suppliers, where we receive consultancy services, and payment institutions related to the relevant transaction, for the purpose of tracking, detecting suspicious transactions and preventing illegal transactions,

If necessary, sharing the security camera images in the stores with the authorities,

With our business partners within the scope of activities related to increasing the traffic in the Site,

is shared.

 

  1. METHOD AND LEGAL REASON OF COLLECTING YOUR PERSONAL DATA

Saving your personal data with the security cameras in our store and restaurant, the information you have verbally declared to our sales advisors, to our systems, saving your shopping or membership information on the Store or Site to our systems, fixed-mobile internet and communication devices and / or mobile location sharing from the use of applications in various environments and locations, and recording all kinds of shopping, collection, delivery, transaction, questionnaire, registration and behavioral transactions on our stores and sites, recording the referral process to the Site from our partners’ websites, Site, your requests and complaints that you have sent to us during mutual communication via our e-mail addresses, social media and other communication channels. We collect non-automated methods by registering, recording information / documents about you from official institutions, organizations and judicial / administrative authorities, recording your mail order forms, and recording relevant documents for your special order processes or return processes.

The legal reasons for collecting your personal data regarding the sales processes on the Site and the Store are “the need to process data for the establishment and performance of the contract”, “the fulfillment of the legal obligation” and “the processing of data for the legitimate interests of the data officer”; the legal reason for “fulfilling the legal obligation” regarding our retention obligations arising from the legislation; the legal reasons for “recording data with the security cameras in our store,“ data processing is mandatory for the legitimate interests of the data controller ”and“ data processing and transfer is mandatory for the establishment, exercise or protection of rights ”; Regarding the Site Membership and Loyalty Card Membership processes, the “legal consent” you will provide for “the need to process data for the establishment and execution of the contract” and the “open consent” you will give; If you request your information to be stored during commercial communication processes or special order processes, we collect it based on the “open consent” you will give.

You can end your personal data processing activities based on explicit consent by withdrawing your explicit consent at any time and without any reason.

  1. ARTICLE 11 OF THE PERSONAL DATA LAW 6698. RIGHTS COUNTED IN ARTICLE

Regarding your personal data processed by us, you can always apply to us regarding your rights in article 11 of the Law. You can submit your applications to Sanayi313 by sending an e-mail from your registered e-mail address.

E-Mail: kisiselveri@sanayi313.com